Technical Account Manager (TAM)
At Stayforlong, travel is more than a transaction; it’s a journey of extraordinary moments. Born in Barcelona in 2015, we set out to disrupt an industry dominated by massive corporations. We believe in the power of prolonged stays and reward our travelers with progressively better rates the longer they stay, encouraging them to truly immerse themselves in local cultures.
🤝 Our Culture of Belonging
We are a team of 100 people thriving in a dynamic, collaborative environment where everyone’s ideas are equally valued.
Inclusive by Design: We believe in equal opportunities for everyone, both in the workplace and beyond.
Diversity & Equity: We foster a respectful environment where all people are valued regardless of race, religion, gender identity, sexual orientation, disability, or background.
Balance: We are deeply committed to work-life balance and a supportive work atmosphere.
🚀 The Mission: Scaling Global Connections
You will join our Optimization team—a forward-thinking group devoted to crafting innovative solutions for technical performance and stability.
Your Impact:
Technical Ownership & Monitoring: Own the technical health of supplier integrations. Monitor availability accuracy, booking rules behavior, confirmation flows, and request efficiency. Detect anomalies and performance degradation through technical KPIs and data analysis.
Audits, Logs & Incident Investigation: Perform regular technical audits of integrations, catalogs, and configurations. Review and analyze API logs and request/response flows to investigate incidents and validate supplier behavior. Conduct root-cause analysis and define corrective actions.
Catalog, Credential & Mapping Management: Act as the owner of the mapping process execution and efficiency with all supplier accounts. Apply and maintain the defined mapping policy, resolving inconsistencies. Ensure correct configuration and quality of catalogs and active products. Monitor credential configurations by catalog, ensuring correct usage and avoiding technical inefficiencies.
Optimization & Cross-functional Support: Identify recurring issues and propose technical or process improvements. Collaborate with Product Supply and Engineering to implement and validate improvements. Provide technical support and clear insights to Key Account Managers and internal stakeholders.
🛠️ Our Tech Stack
We leverage a modern, robust toolkit to keep our systems running:
Tools: Jira, Confluence, and Looker, Datadog.
Technical Environment: API-based integrations (XML / JSON), Log analysis.
🔍 Who You Are
We value diverse technical backgrounds. If you are passionate about building complex products and thrive in remote-friendly teams, we want to hear from you.
Experienced: You have relevant experience in technical account management or supplier integrations (travel industry preferred).
Analytical Expert: You have a strong understanding of API-based integrations and log analysis (XML / JSON). You possess an analytical, structured, and problem-solving mindset.
Communication: You have clear communication skills with technical and non-technical stakeholders. You are fluent in Spanish and have a working knowledge of English.
🎁 What We Offer
True Flexibility: A full-time contract with a flexible schedule—for real.
Hybrid Model: 1–2 days per week in-office initially, with the potential to transition to 1–2 days per month after the first months.
Work from Anywhere: You can work for up to 30 days per year from anywhere, allowing you to experience the "long stay" lifestyle yourself.
Barcelona Hub: Access to our city-center office if you prefer face-to-face connection.
Tailored Perks: Flexible compensation via Cobee (health insurance, restaurant/transport cards, kindergarten checks, and training).
Travel Rewards: Special Stayforlong discounts to help you enjoy your own long-stay discoveries.
Ready to help us change how the world travels? Let's connect! ✨
- Department
- Supply
- Role
- Bedbank Optimization Specialist
- Locations
- Barcelona
- Remote status
- Hybrid